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Mastering Soft Skills for Workplace Success: Soft Skills to Pay the Bills (Critical Thinking and Problem Solving)

2 minutes 15 seconds

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Young woman looks at camera and parts lips in mid-speech. Caption. Ideal employees can think critically and creatively.

Students learn how to solve problems in a variety of ways in the workplace. They will explore how to properly tell the difference between criticism, praise, and feedback. This video also reviews strategies for making ethical decisions, solving problems on a team with others, and learning how to take into account others' perceptions when assessing actions or statements in the workplace. Part of the "Mastering Soft Skills for Workplace Success" series.

Media Details

Runtime: 2 minutes 15 seconds

Topic: Careers, Language Arts, Social Science
Subtopic: Communication, Interpersonal Relations, Job Skills
Grade/Interest Level: 7 - 12
Standards:

Release Year: 2012
Producer/Distributor: Office of Disability Employment Policy
Series: Mastering Soft Skills for Workplace Success
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Soft Skills Web Page

Grid of 6 video insets that each feature a person speaking in a different setting. Caption. These are the skills to pay the bills!

Woman in a blue polo shirt with yellow lanyard looks and smiles at camera. In the background, another woman in a red polo shirt faces a woman sitting at a cash register. Caption. Good communication skills are important for everyone.

Split screen. Young man on the left leans back in a chair and smiles as he gestures toward himself. On the right he wears a suit and looks disapprovingly toward the screen on the left. Caption. Or would you, like, uh, hire, me?

Woman in a suit opens her mouth as she speaks to a person whose back faces camera. Caption. And I'll be sure to tell them what a wonderful job you did.

2 men in suits shake hands and speak to 1 another in a crowded room. Caption. And we scheduled a follow-up interview.

Young woman looks at camera and parts lips in mid-speech. Caption. Ideal employees can think critically and creatively.

2 men in workwear stand next to 1 another in a warehouse filled with machinery. Caption. Yeah, well, you did a good job.